HOW DO I...?
...MAKE AN APPOINTMENT(S)?

The practice operates an appointment-only system for the GPs and nurse. Telephone lines open at 8.00am for making appointments on the day.

Reception is open from 8.30am - 6.30pm Monday to Friday. Appointments can be made by telephone or at the desk. If you feel you need to be seen urgently, please tell the receptionist who will give you an emergency appointment or arrange for one of the GPs to telephone you.

Doctors' appointments can now also be booked on-line. If you would like to make use of this service please ask at reception for more details.

To assist us we would be grateful if you could follow these recommendations:
• Tell the receptionist when you arrive.
• Please cancel your appointment if you cannot keep it.
• Do not bring other people to your consultation without prior arrangement.
• Children under 14 should be accompanied by an adult.

HOW DO I...?
...REQUEST A HOME VISIT(S)?

Home visits are for patients who are seriously ill and are unable to attend the surgery. If you are too ill to attend the surgery and need a home visit please contact the surgery before 10.00am where possible. Our reception staff may ask for further information to enable the doctors to assess the urgency of your call.

HOW DO I...?
...OBTAIN THE RESULTS OF A TEST(S)?

Results of tests (eg blood tests) which have been organised by the doctor or the practice nurse can be obtained by telephoning the surgery between 11.00am and 2.00pm. Please allow 7 days for blood tests and x-ray results. For a smear result please allow 6 weeks.