PRIVATE (NON-NHS) EXAMINATIONS

The doctors are happy to carry out other medical services not covered by the NHS but it is recognised that our NHS commitment takes priority. Please telephone the surgery for an appointment. A fee will be charged for the work.

FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.
This scheme is available from reception.

CARERS

If you are a carer (ie you look after someone with an illness, frailty or disability) please inform reception staff. If you wish to access further help or information, this can be obtained from the Princess Royal Trust Carers Services: 0118 950 5177.

RIGHTS AND RESPONSIBILITIES

All patients have the right to access appropriate health care in line with National Guidelines and local standards. Patients also have a responsibility to meet their own health needs and to treat staff with respect.

ZERO TOLERANCE

The practice supports the government's NHS zero tolerance campaign. GPs and their staff have the right to care for others without fear of being attacked or abused. Violent patients on the practice premises will be reported to the police and struck off the GP's list. We ask that all patients treat GPs and practice staff properly - without violence or abuse.

CONTACT DETAILS

Please notify the practice immediately if you change your address/ telephone number or name.

PRIMARY CARE TRUST

Details of general medical services in the area may be obtained from Reading Primary Care Trust, 57-59 Bath Road, Reading, RG30 2BA (Tel: 950 3094).